May 13, 2026

Governance at Winch House: how our community runs its house

By

Michelle Vernieux

Winchelsea Community House (affectionately known as Winch House) is more than a building on Hesse Street — it’s a community-owned and community-run organisation that belongs to the people of Winchelsea and the surrounding Surf Coast hinterland. 

Behind every program, class, and friendly cuppa is a governance structure that keeps Winch House accountable, sustainable, and true to its purpose. This post explains how that structure works, who does what, and the principles that guide everything we do.

What is Governance?

In a not-for-profit community organisation like Winch House, ‘governance’  refers to the board (or committee) and its collective legal responsibility as an incorporated association. Good governance isn’t bureaucracy for its own sake — it’s what allows a small rural neighbourhood house to operate with the same integrity and accountability as much larger organisations, while staying responsive to local Winchelsea needs.

Three elements sit at the heart of good governance:

  • A sound governance structure that defines roles and decision-making
  • Clear policies, processes and procedures so the organisation runs consistently
  • The right mix of people on the Committee of Management, bringing diverse skills and perspectives from across the Winchelsea community

It’s important to understand that governance is different to the day-to-day running of the house. The Committee makes strategic decisions — setting direction, hiring staff, deciding which programs to run, engaging contractors, and addressing membership matters. Management, staff and volunteers then put those decisions into action.

Good governance comes down to two things: complying with the law and acting in the best interests of Winch House and the Winchelsea community it serves. In practice, that shows up in how often the Committee meets, how meetings are run, how new committee members are welcomed and inducted, and how board papers are prepared and shared.

The Rulebook for Winch House

Our Constitution

Winchelsea Community House Inc. is a formal not-for-profit organisation registered with both Consumer Affairs Victoria (CAV) and the Australian Charities and Not-for-profits Commission (ACNC). Because of this, we’re required to operate in accordance with our ‘Rules of Association— our constitution.

The constitution sets out the essentials: who can become a Member, how the Committee is structured and elected, how grievances and disciplinary matters are handled, and much more.

At our 2023 Annual General Meeting, we adopted a revised constitution based on the Model Rules template provided by Consumer Affairs Victoria. This update was necessary to comply with new and tightened laws governing charities. We also took the opportunity to add provisions for Deductible Gift Recipient (DGR) status, which means donations to Winch House are now tax-deductible — a meaningful change for supporters who want to back local community work in Winchelsea.

Download the constitution

The Winchelsea Community House rules of association aka constitution is available for you to download here.

Who does what

The role of the Committee of Management

Our Committee of Management is made up of community members who volunteer their time to govern Winch House. Their responsibilities include:

  • Setting the strategic direction and policies of the house
  • Determining programs, practices and processes that encourage participation from a wide cross-section of the Winchelsea community
  • Developing and implementing policies for the selection and management of paid staff
  • Entering into employment contracts with paid staff and meeting all the legal responsibilities of an employer
  • Establishing clear arrangements for the accountability, management and support of staff and volunteers
  • Ensuring Winch House meets its legal obligations under relevant legislation, including the Associations Incorporation Reform Act 2012, the Occupational Health and Safety Act 2004, and the Privacy Act
  • Meeting the accountability requirements of funding bodies
  • Ensuring appropriate policies are in place for complaints, grievances and dispute resolution
  • Maintaining appropriate insurance coverage for the house and its activities

This is meaningful work, and Winch House welcomes expressions of interest from locals who’d like to contribute their skills to the Committee.

The Role of the Manager/Coordinator

If the Committee sets the direction, the Manager/Coordinator makes sure the wheels turn smoothly day to day. The role supports the Committee in its governance work while running the daily operations of the house on the Committee’s behalf.

Supporting the Committee involves:

  • Evaluating programs to ensure quality and diversity
  • Providing regular reports on programs and services to the Committee
  • Undertaking community engagement and community development across Winchelsea and the surrounding district
  • Keeping the Committee informed of trends and directions at local, regional, state and national levels
  • Ensuring delegated day-to-day operations are effectively coordinated
  • Developing policies, procedures, annual plans and strategic plans
  • Maintaining accountability and reporting in line with service agreements and legislation

Managing day-to-day operations involves:

  • Managing assets, developing procedures, and coordinating staff and volunteers
  • Developing and delivering programs that respond to local needs in Winchelsea
  • Coordinating activities and the use of the house by community groups
  • Creating the informal, friendly, accessible environment Winch House is known for
  • Providing information, referrals and general support to house users and community members
  • Interpreting and implementing Committee policy for staff, volunteers and users
  • Ensuring quality service delivery according to agreed goals
  • Facilitating opportunities for community development participation
  • Marketing and promoting the house across Winchelsea and the wider Surf Coast Shire
  • Liaising with other service providers through networking, linking and planning
  • Identifying and attracting additional revenue
  • Connecting with other neighbourhood houses and attending network meetings and training
  • Encouraging volunteer participation in both house activities and governance

Our Principles

What guides us

The Victorian Government provides the majority of our funding through the Neighbourhood House Coordination Program, and with that funding comes a set of principles that shape everything from our strategic plans to our morning tea. These principles aren’t just words on a page — they’re the values that make Winch House feel like Winch House.

Community ownership

Winchelsea locals set, manage and direct the resources and decisions of the house, so community members have a genuine sense of ownership and belonging.

Community participation

Everyone has something valuable to offer. Volunteers and community members are central to decision-making, evaluation, program delivery and direction-setting at every level.

Empowerment

We respect and value people’s ability to take control of their own lives, supporting them to meet their needs and goals in self-aware, informed ways that draw on their own skills and experience.

Access and equity

Winch House strives to make programs, activities and services fairly accessible to all people in our community, and to promote a fairer distribution of resources and opportunities.

Lifelong learning

Through both formal and informal pathways, we support people’s skills, knowledge, health, wellbeing and connection at every stage of life.

Inclusion

We value the diverse contributions people make and stay sensitive to their individual circumstances and needs.

Networking

We link up, form alliances and collaborate with individuals, community groups, agencies, government and local businesses across the Surf Coast Shire.

Advocacy

Where needed, we act with and on behalf of community members to help ensure their needs are recognised and met.

Self-help

We create supportive group environments where people can share information, knowledge, skills and life experience to reach their own personal goals.

Social action

We look at the internal and external factors affecting Winchelsea, and we work collectively to transform relationships and outcomes in our community.

Neighbourhood house

Funding and program requirements

Winch House receives funding through the Neighbourhood House Coordination Program (NHCP), which is allocated based on hours of coordination set out in our service agreement. This funding helps cover a coordinator and related costs, with several requirements attached. We must:

  • Provide a balanced mix of community development planning and activities that achieve each program aim

  • Promote participation by diverse community groups and individuals across Winchelsea

  • Be open for at least as many hours as the NHCP funds for coordination

  • Provide at least twice as many activity hours as funded coordination hours (activities can run concurrently)

All of this is planned, developed and delivered against a documented annual plan that the Committee oversees.

Insurance

Neighbourhood houses funded through the NHCP are eligible for insurance coverage under the Victorian Managed Insurance Authority (VMIA) Insurance Program for Community Service Organisations. As a funded agency, Winch House is responsible for ensuring this coverage is suitable for our operational activities and governance arrangements. More information about VMIA’s policies is available on their website.

Our approach

Our Community Development Model

The Victorian Government provides the majority of our funding through the Neighbourhood House Coordination Program, and with that funding comes a set of principles that shape everything from our strategic plans to our morning tea. These principles aren’t just words on a page — they’re the values that make Winch House feel like Winch House.

1.

Involve the community

Encouraging participation, inclusion, and valuing diversity at every level of the house

2.

Identify community needs and aspirations

Listening to what Winchelsea actually wants and needs

3.

Determine appropriate responses

Designing programs, activities and services that meet those needs, with diversity built in

4.

Build partnerships

Working with community organisations, businesses, government and philanthropic partners to secure funding and support

5.

Doing the work, well

Deliver quality programs, activities and services

6.

Evaluate

Honestly assessing the effectiveness of our programs, our practice and our governance

Ready to get involved?

Winchelsea Community House belongs to the Winchelsea community, which means there’s always room for more locals to get involved — as members, volunteers, program participants, or future Committee members. If anything in this post has sparked your interest, drop into the house, give us a call, or check out our current programs online. We’d love to meet you.